Job Vacancy @ Paylocity – Client Communication Specialist
Description
There are jobs and then there are careers. Since 1997, Paylocity has been hiring talented people, giving them big challenges, and providing the right resources to help them succeed. Our award-winning culture ensures all employees feel truly welcome, appreciated, and free to be themselves. While other companies talk about it, we make it happen. Join Paylocity and launch your career!We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!
Position Overview
This position is responsible for writing, editing, and planning communications Paylocity sends to current clients. Key responsibilities include creating communications for multiple clients with a goal of high-impact engagement and results.Reporting to the Director of Client Communications, this role offers the opportunity to inform and execute communications strategy, manage publications, and collaborate with other staff to craft content that drives the client journey and engagement through a variety of channels. Candidates best fit for this role have a strong understanding of storytelling and know how to develop stories that support business objectives. They must be self-motivated, organized, and experienced in creating connections, driving results, measuring performance with content, and gaining deep understanding of our target audiences and the HR technology industry.
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Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These are the primary duties of the position; others may be assigned as needed.
- Writes, edits, proofreads, reviews, and oversees release of client communications and programs, including time-sensitive information.
- Reviews and edits essential internal and external communications to ensure accuracy, clarity, appropriateness, and alignment with communications strategy.
- Collaborates with Service, Marketing, Compliance, Product User Experience, Digital Engagement, Knowledge Management, and other resources as needed, to successfully develop various communications.
- Works closely with department leadership and internal partners to identify and target audience and messaging and incorporate that information into various communications. Works collaboratively with stakeholders and obtains all needed approvals.
- Assists with developing and implementing new and existing communication vehicles and technology.
- Generates excitement for internal and external initiatives with creative and thoughtful messaging and effective storytelling that upholds our established values.
- Tracks and reports on metrics for external communications.
Requirements
- Excellent written and verbal communication skills (writing samples required)
- Outstanding ability to convey complex information clearly and succinctly and willingness to learn about our business and client needs.
- Bachelor’s degree in English, Journalism, Communications, or Marketing, preferred.
- At least 3-5 years of experience in a similar position that demonstrated multiple types of writing, including executive-level communications, change management projects, crisis and strategic communication planning, operational communications, and digital engagement.
- Experience with Salesforce, Pendo, Pardot, Payroll, Tax, and HCM is a plus.
- Full working knowledge of Microsoft Office Suite.
- Highly organized and detail-oriented person needed. Ability to meet deadlines and manage multiple projects at a time, thrive in a fast-paced environment, and work independently while building rapport with internal and external stakeholders.
Paylocity is an equal opportunity employer. Paylocity is committed to the full inclusion of all individuals. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com.This role can be performed from any office in the US. The pay range for this position in Colorado is $65,000- $80,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the Colorado Equal Pay for Equal Work Act. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers.”